New apartments offer ‘resort-style’ living
Published: Friday, August 17, 2012
Updated: Friday, August 17, 2012 04:08
Some West Virginia University students will be returning to Morgantown for the 2012-13 school year to live in a newly built apartment complex that offers services not found anywhere else.
The Domain at Town Centre complex, which offers one, two, three and four bedroom apartments, officially opened its doors August 1.
The Domain offers students a resort-style swimming pool, fitness center and hammock lounging area.
By Aug. 17, The Domian will be home to 912 residents.
"Right now we have about 400 residents living here," said general manager Leah Norris. "Between now and the 17th, we have about an additional hundred or so moving in, and then on the 17th, everyone else will move in."
For an additional fee of $150, residents were able to move in early before the official move in date.
"Early move in went really smoothly," she said. "There were a lot of residents that came early in the morning so the line was a little long at first, but once the line started moving, everybody was able to get into their apartments without very many issues."
The early move in allowed students to settle and prepare before the school year begins.
Norris also said she believes the early move in provided an opportunity that allowed students to adjust to their new surroundings.
"We’re glad that we were able to have some residents move in early and kind of have that relaxing time before school starts so everyone can settle in, use the amenities and lay by the pool before it gets cold and everyone gets busy," Norris said.
WVU student Emily Weiford agrees moving in early was helpful to her as she prepares for the start of the semester.
"It gave me more time to get comfortable and settled in before classes begin, and it gave me more time to get to know the other residents," she said. "I already love it here."
Because of construction, some small issues such as cable and internet malfunctions did arise; however, all complications were able to be resolved immediately, Norris said.
"As it is a new property, there are going to be certain things that could be a warranty-type issue, so we just want to make sure we’re closely monitoring those things," she said.
According to Norris, opening a new complex is no easy task - especially when so many residents are moving in at once.
Norris said thus far everything has gone as planned, and all preparations for the Aug. 17 move in have been made.
Aside from the difficulties of opening a new complex, she said she is excited and hopes all residents and future residents have a great experience at the Domain.
Norris said she encourages residents who have not yet moved in to pay their rent online or in office ahead of time so they won’t have a longer wait on move in day.
The Domain aims to provide students with the best customer service experience they can have while living in Morgantown.
While the Domain offers resort-style amenities and a view from the top of the University Town Center, Norris said The Domain is most proud of its dedication to providing excellent customer service.
"The awesome view off the back is a great reason to live here, but our main reason why everyone should live at the Domain is the customer service that we present to all of our residents," she said.
Norris said the Domain understands many students have negative experiences in housing at other Morgantown complexes, so it strives to provide all residents with the best possible experience they can receive.
"We make sure that no matter what, throughout the entire year, you’re getting the best customer service you could possibly get at any complex in town.," she said.
We want to make sure your experience as a resident here is the best one you could have over anywhere else so that in years to come you want to continue to live with us. When you leave you can never say you had a bad experience."
For more information visit www.liveatdomain.com/.